Q: Do we need to collect the keys from the Management Company before we can gain access to the Villa.
A: No, there is a lockbox inside the porch which is opened with a PIN number that will be given to you when the final payment is made.

Q: Does the quote include the cost of pool and spa heating.
A: Only if it is said to be included in the quote which you receive, otherwise it is an extra.

Q: How will we be able to find the Villa after we arrive in Florida.
A: When your final payment is made all necessary details will be sent to you including comprehensive directions.

Q: What is the earliest time we may arrive at the Villa.
A: Unless prior agreement has been made the earliest arrival time at the Villa is 1600hrs.

Q: What time do we have to leave the Villa on the day of departure.
A: Unless prior agreement has been made the latest departure time is 1000hrs.

Q: Do we have to bring our own towels.
A: No, all towels and bed linen are provided at the Villa.

Q: Where is the nearest Supermarket.
A: Publix is the nearest Supermarket and it is just 600 yards to the South of Tuscan Hills.