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General
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The signing of the Booking Form or receipt of cheque for
deposit by the party leader confirms the acceptance of the terms and
conditions set out and shall be binding on the person(s) booking and
intending to occupy the premises (or any subsequent amendments to this
list).
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No parties of guests who are all under the age of 21 will be
accepted.
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No pets accepted.
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For the comfort of guests our home is non-smoking, however it
is permitted on the patio area. Please use the ashtrays provided.
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To ensure comfort, security and peace of mind our home is
registered with the State Authorities and are in full compliance with
all relevant legislation.
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There are fire alarms situated around the entire villa. Any
tampering of these alarms will result in a deduction of $50 from your
security bond.
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All bed linen and towels are provided for your needs.
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FREE WiFi internet access for use with your mobile devices or laptop computers.
Rental Period
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The rental period generally consists of a Saturday to
Saturday booking, however other periods are occasionally available
(please ask for details).
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Midweek bookings may incur a 10% surcharge.
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Stays of 5 nights or less could incur an additional cleaning
fee of £50 Sterling / $100 USD
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The villa is available for occupation from 1600 hours local
time on the day of arrival.
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Departure time is 10am unless otherwise agreed with the
management company or the home owners. Guests can arrange to arrive
earlier or depart later if the villa is empty.
Payment
details
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A non-refundable deposit of £150 Sterling / $250 USD
per week is due within 7 days of your provisional booking.
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On receipt of your deposit we will bank your cheque and wait
for clearance, following which we will send out a confirmation of
booking.
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Payment of the balance is due 8 weeks prior to your arrival
date. On receipt, banking and clearance of your parties’ final payment,
an arrival Pack will be forwarded to you.
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A refundable security deposit of £150 Sterling /
$250 USD is required (please see Security/Breakages Bond
below for further details).
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All cheques should be made payable to "David & Julie
Sumner".
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PLEASE NOTE: We are able to accept payment by
credit or debit cards via PAYPAL. All payments made this way will incur
a 4% transaction charge.
Security/Breakages
Bond
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A refundable security deposit of £150 Sterling /
$250 USD is required.
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If your booking is made with the home owner,
you are required to pay the refundable security deposit direct to the
home owner prior to your arrival at the villa.
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If your booking is made with our management
company, you are required to pay the security deposit within 24 hours
of arriving at the villa.
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This security deposit will be repaid to your party by cheque,
within 30 days of your departure, providing the local management have
reported no breakages and you have returned the key as requested. We
check the inventory prior to your arrival and after your departure and
will advise of any faults. These may include additional cleaning costs
for spills, stains etc.
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We retain the right to retain the security deposit (either in
part or full) to cover breakages, damage or non-return of the key.
Receipts for repairs/replacements will be provided in the unlikely
event that such retention of the security deposit is required.
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The villa front door key must be left in its security box
each time you leave the property. The loss of the door key will result
in a charge of $250 from your security deposit.
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You will be provided with one key for the villa. In the
situation that you lock yourself out, you are to phone our management
company immediately and they will allow you re-entry into the house.
Unfortunately you will incur a small charge for their service depending
on the call out time ($25 in office hours, $100 out of office
hours).
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The client is held responsible for any damage or breakages
that may be caused to the property, its contents and also for any items
in the inventory during your stay. All damage and faults caused or
found at the home must be reported to our management company at the
earliest opportunity.
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We reserve the right to pursue a quest for recompense for any
and all damages caused which may exceed the value of the security
deposit within 14 days of being served notice of this.
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Florida has a sub-tropical climate and care must be taken
with food that is left uncovered. Spoiling and contaminating food left
uncovered can attract insects very quickly. Any added costs for pest
control services incurred from lack of care in this may be passed to
you.
Safety and
Security
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Due to State Fire Regulations under no circumstances may more
than the maximum number of persons identified on the Booking Form
occupy the property.
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Children must be supervised at ALL TIMES whilst in the pool
area.
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Glass is NOT permitted in the pool area. Plastic glasses are
provided.
Liability
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The owners and their agents do not accept liability
whatsoever for death, personal injury, accidents, loss or damage to
persons or personal effects however caused as a result of use of the
pool and villa.
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It is your responsibility to ensure that children are always
supervised properly in and around the pool and inside the villa.
Complaints or
Dissatisfaction
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In the unlikely event of a complaint during your stay please
contact the Management Company immediately.
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If the matter cannot be resolved, you should contact the
owner, in writing, within 14 days of the end of the rental period.
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If the problem has not been reported, as requested to the
Management Company the owner cannot accept any responsibility.
Cancellation
Cancellation Notice
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Cancellation Cost
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8 weeks plus prior to arrival
date |
Loss of
deposit |
5 - 8 weeks prior to arrival
date |
50% of the
total charge |
less than 5 weeks prior to
arrival date |
100% of
the total charge |
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Deposit is non refundable upon cancellation
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Failure to pay the final balance by the due date (8 weeks
prior to arrival) may result in loss of the booking and deposit. If we
do not receive the payment we will endeavour to contact the guest but
if we receive no payment or communication, then unfortunately we
reserve the right to cancel the booking and retain the deposit. If you
do have a problem, PLEASE contact us as soon as possible to discuss the
matter.
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Please ensure you have Travel Insurance to cover your losses
if cancellation is due to an insured event beyond your control
resulting in a financial loss.
Cancellation by the Owners
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In the unlikely event that personal circumstances necessitate
cancellation of the booking we will refund any monies paid by the party
(without interest, compensation or consequential loss of any kind).
However the management company will always seek to relocate your
booking to a villa of a similar or superior standard.
Force Majeure
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The owners or their agents cannot accept responsibility, be
responsible or be liable in respect of damage or changes caused by
Force Majeure, e.g. strikes, floods, closure of airports, weather
conditions or other events beyond our control.
Disclaimer
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LIABILITY – The property is privately owned and neither the
owners nor the management personnel accept any responsibility
whatsoever for personal injury, accidents or loss or damage to personal
effects, however caused.
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The owners and their agents reserve the right of entry at any
time (includes such workers as pool
maintenance, gardeners etc.).
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Whilst all information supplied in the brochure is deemed to
be correct to the best of our knowledge, it is understood that the
information supplied is for guidance purposes only and does not form
any part of the contract.
Law
If
you wish to discuss any of these terms and conditions,
please telephone David &
Julie Sumner in the UK +44 (0)
1472 827641.
Click Here to
download a PDF copy of the Terms and Condition
  
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